Privacy Policy

Privacy Policy

Your privacy is critically important to us. This Privacy Policy outlines how Salozia ("we," "us," or "our") collects, uses, maintains, and discloses information from our business clients (salon owners) and their end-users (salon customers) who use our B2B digital management and booking platform (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our Service. This includes:

Information from Salon Owners (Our B2B Clients)

• Account Information: Name, email address, phone number, and password.
• Business Information: Salon name, address, contact details, number of locations, and business license information.
• Usage Data: Information on how you interact with our dashboard and manage your business, such as statistics on bookings, pricing changes, and appointment management.

Information from Salon Customers (End-Users)

• Booking Information: Name, email address, phone number, and preferred stylist/service details submitted via the client-side booking website.
• Appointment History: Details of past and future appointments booked through the Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide the Service: To operate and maintain the platform, including managing appointments, and providing dashboard functionalities.
• To Improve Our Service: To analyze usage trends, track business growth, and develop new features to enhance the user experience for both salon owners and customers.
• For Billing: To process subscription payments and manage billing cycles for salon owners.
• For Security: To protect against fraudulent or unauthorized activity.

3. How We Share Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information with:

• Third-Party Service Providers: We may use third-party companies to perform services on our behalf, such as payment processing, data hosting, and analytics. These providers are bound by confidentiality agreements and are authorized to use your information only as necessary to provide these services to us.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users.

4. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Service.

5. Your Choices and Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correct: Request correction of any inaccurate or incomplete information.
• Delete: Request the deletion of your personal data, subject to legal and contractual obligations.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: fareed.javed@ausrum.com
• Phone: 0349-9048665